CXPeak is the community for experience innovators who need to make things that matter.We cut through noise and complexity to create the foundation for lasting impactWith the clarity, people, ideas, and tools needed to build what matters.Seeking truth across disciplines and industries to unlock challenges and opportunitiesRelentlessly pursuing excellence that elevates standards and shapes the world.We don’t predict the future,we build it together



"Mind. Blown."

Strategy and Innovation Leader
from US Top 10 Industry Brand*
(Alpha Test Feedback)








Impact is the Only True Measure of Innovation



Driven by the belief that anyone can create experiences that matter.



Accelerate Your
Experience Impact

With a Radically Collaborative,
First Principles-Led Approach to
Building for Impact


And the Tools, Support,
and Guidance You Need to
Break Through, Fast

All in One Place


Proven Tools for Clarity

Actionable tools and methods that truly work to deliver real impact


Support to
Get Unstuck

Get answers quickly from mentors who’ve been where you are


Steps to Stay
in Control

Clear guidance to navigate internal and external noise and complexity, to impact.


Cross Industry Clarity

Needs and ideas cross industries. We connect timeless needs to evolving technology and expectations


Examples of Excellence

Look at what works with real examples of success, see true excellence inspiring you to aim higher


Captured Core Components

We break everything down to its essentials, blending the art and science of experience impact




Cut through the noise, alone or with a vetted cross-industry collective focused on solving real problems with proven solutions




Explore Our Prototypes




Grow | Refine
Your Vision

Think bigger, plan sharper, to elevate your vision with judgment-free support, to maximize your impact




Focused
Mentorship

No fluff. Direct, pinpoint guidance from mentors who’ve turned failure into impact




Actionable
Impact Labs

Solve challenges faster with cross-industry peers who’ve done it before




Clearing the Path to Impact







Intelligent
Paths

Know what steps to take for the sharpest why, how, and what to impact




Instant
Insights

Access everything proven to work, tools, methods, and ideas, all structured for impact




Real Solutions Exchange

Effortless demos and solutions that work, from proven partners





For umatched clarity and control
to build what matters, faster






With Human Insight
and Machine Precision
Connecting the Dots

Intuition.

Personalized guidance based on insights and intuition you can’t get anywhere else

Intelligence.

Technology filters the chaos and connects the dots, identifying what really matters




The CXPeak Advantage

Clarity first. Our ecosystem bridges ideas, actions, and people to get you where you need to go







Our mission is to help you build experiences that matter, and shape the world through impact










We Don’t Predict the Future
We Help You Build It.





Change. The Game.




"It's amazing what you're creating and how it could revolutionize the industry!"

- Product Leader at
Top 50 World Most Valuable Brand
(Alpha Test Feedback)


“Join our Beta and shape the future with other builders and partners who share your passion for building truly better experiences.”

Luis Gálvez, Founder & CEO

Ex-IKEA Global Head of Digital Product and Store Innovation
Ex-Target Head of Partnerships, New Ventures and Innovation


Pricing

Choose your path
Lock in your rate
Cancel anytime


Join the Movement

Explorer

For enthusiasts

  • Receive updates

  • Break Through Quarterly Insights

Free



Founding Builder

Builder is anyone who creates or supports the discovery, design, development, or distribution of product or service experiences

Limited Spots for Lifetime Benefits

  • Locked-in Lifetime Rate

  • Exclusive, High-Value Resources

  • Early Access to ImpactTalk (Fall 2024)

  • Priority Entry to Full Ecosystem (Fall 2025)

  • Break Through Weekly Insights

  • Founding Builder Badge & Privileges

$50

$50 holds your spot and
locks your lifetime rate and benefits



Founding Partner

Partners are advisors, consultants, agencies, technology providers, investors or anyone supporting builders but not within the same company

Limited Spots for lifetime benefits

  • Curated Access to Builder Challenges

  • Locked-in Lifetime Rate

  • Exclusive, High-Value Resources

  • Early Access to ImpactTalk (Fall 2024)

  • Priority Entry to Full Ecosystem (Fall 2025)

  • Break Through Weekly Insights

  • Founding Partner Badge & Privileges

$100

$100 holds your spot and
locks your lifetime rate and benefits


Beta Access Reservation Terms and Conditions



Questions

What Is CXPeak?

CXPeak is where experience builders across industries get the tools, support, and guidance they need to solve complex problems faster and deliver breakthrough innovation. It cuts through noise and connects you with proven mentors, vetted partners, actionable methods, and clear pathways, all in one place.


Who Is CXPeak for?

For builders who care about creating experiences that truly matter, whether you’re at a major company or a startup, we help you focus on reaching impact, cutting through the internal and external noise and complexity.


How does CXPeak help me?

We give you clear, proven pathways, connect you with industry leaders, and provide methods that work. This is about solving real problems, fast.


How is CXPeak different?

This is not fluff or networking. It’s a focused platform designed for impact. We bring together the right people, tools, and guidance to help you move fast and make your vision real.


Who is a Builder?

Builders are anyone who creates, designs, or supports the discovery, design, development or distribution of products or service experiences


Who is a Partner?

Partners are advisors, consultants, agencies, technology providers, investors or anyone supporting builders but not within the same company.


What titles or roles are represented?

Titles don't matter here, outcomes do. So we stick to disciplines including engineers, designers, researchers, architects, artists, strategists, marketers, and others who care about crafting meaningful experiences


What industries are here?

All of them with a human experience at the other end including retail, hospitality, technology, travel, entertainment, healthcare, government, finance, and beyond


Why collaborate across industries?

Because cross-industry insights unlock bigger breakthroughs. You’ll apply proven solutions from fields you wouldn’t typically explore, for greater impact.


What scope of experience innovation?

All of it. Full spectrum and holistic with every element that matters. Poducts, services, physical, digital, and human factors, leaving nothing behind.


Why have a collective?

Diverse talents come together to exchange ideas, skills, and experience. It speeds up impact by drawing from different industries and perspectives.


What does the collective do?

We connect to support each other to solve challenges and navigate the chaos to shape things that matter. Some of our connections include:

IdeaJam, a secure space for individual or group sessions, designed to develop ideas and tackle complex challengesIdeaBoost, pinpoint idea sessions with proven peers who’ve turned failure into success in similar challengesImpactTalk, direct, unfiltered channels for creativity and collaboration to accelerate your intuition on what matters most


How are connections made?

Dynamically and strategically, for the sole purpose of getting you closer to your impact.


How is my path personalized?

Your path is built around your specific challenges. We give you tailored steps, guidance, and tools that adapt to your progress so you can move faster and smarter.


How do you ensure everything works?

Everything is curated for real impact. Proven people, processes, and technology validate what matters most, so you get only the essentials.


What is innovation that matters?

Helping you build best, not first. We don't just care about being right, it's about doing what's right.


Who decides what matters?

It’s not dictated by anyone. Collective insights, data, and what’s proven guide the process, so the focus is always on what works.


Do I need experience or an idea to join?

No. CXPeak is about getting clarity on what matters, whether you’re experienced or just starting out.



What do I get as a member?

Focused sessions, expert guidance, proven tools, and a community dedicated to creating experiences that matter.


Is CXPeak for networking or sales pitches?

No. This is about real connections that matter. It’s a solicitation-free zone focused on impact, not sales.


How can I trust my contributions are safe?

You control what you share. Everything stays within CXPeak, protected by our code of conduct. Nothing leaves the community unless you want it to.


My company doesn’t allow external sharing

No problem. We offer anonymous participation and encrypted interactions, so you control what’s shared, while still gaining value from collaboration.


Why join now?

Joining early helps shape CXPeak to fit your needs, locks in your rate before prices rise, and secures your spot in rolling releases.


When do I get access?

Phased access will begin in Fall 2025 with proven builders and then opening to all. Access to the ImpactTalk community will begin opening up in Fall 2024. All founding members will get regular updates.


Why is it Beta?

We’re building this with care to make sure it’s something that truly creates lasting impact for you.


Why no product images?

We’re focused on getting it right before showing it. Founding Members will have early access to everything as it unfolds.


How does pricing work?

Pick your plan, lock in your spot and rate. We’ll notify you when you’re eligible for access.



Who’s behind CXPeak?

Built by experienced leaders who’ve led products and services from startup to global scale, including our CEO, Luis Galvez, ex-Global Head of Digital Product and Store Innovation at IKEA


Why are they building it?

Because experience is everything. To build the platform they always needed. To accelerate the impact of experiences that matter and shape the world.


What if I’m unsure?

You can get a full refund of your Beta Access Reservation at any time by emailing [email protected]



Still have questions?

Reach out to [email protected]


Careers at CXPeak

If you live and breathe experience impact and want to join the revolution, show us what you’ve done. No resumes. Just your work and the impact it’s had. Email us at [email protected]


Press

Email us at [email protected]


Empathy

Focus

Growth

Integrity


© CXPeak, Inc. All rights reserved.

Show Your Impact Through CXPeak

We want to be the trusted place for impact.We select companies based on history of impact

extract the principles and place them into context, to make it actionable

Did this content benefit you? Why was it useful?

Post to 1000+ Heads of Innovation, Experience, & Product with many more added each week

What's uniquely different?
We curate....
In the approach
Tactically
How connections are made

We will ensure no overlap with competing companies within the same week

what is this going to look like exactly?

No other charges

  • Share your impact story

  • Sign up as a CXPeak Partner

  • We'll pull it together

  • Approve the post

  • It goes live!

What is a Founding Partner?

  • Curated Access to Builder Challenges

  • Locked-in Lifetime Rate

  • Exclusive, High-Value Resources

  • Early Access to ImpactTalk (Fall 2024)

  • Priority Entry to Full Ecosystem (Fall 2025)

  • Break Through Weekly Insights

  • Founding Partner Badge & Privileges

Partners are advisors, consultants, agencies, technology providers, investors or anyone supporting builders but not within the same company


Who I Am

Luis Gálvez

I lead global teams with vision and purpose to craft meaningful experiences that solve real problems for millions and generate billions in revenue. From zero to 1 and beyond, working to relentlessly distill complex challenges into powerful complete solutions that drive impact through innovation that matters.

Location
Europe, USA

Ask for availability
Advising
Consulting
Fractional Product, Innovation, Experience Leadership

What I Do

Strategic Product Breakthroughs
New Business Model & Market Strategy
Total Experience Vision & Strategy
Digital Product Strategy & Innovation
Experience Efficiency and Derisking
Product Evolution & Scaling
Physical Space Innovation
Future Store & Experience Labs
Leadership & Team Empowerment
Global Leadership
Cross-Segment Collaboration
Innovation Culture & Management
High-Performance Team Building
Stakeholder Commitment
Problem to Opportunity Clarity
Executive and Investor Buy-In


How I Do It

With a Clear Why

  • Identifying customer needs and market opportunities

  • Shaping an inspiring vision with winning strategies

  • Driving clarity for global teams and executives

An Always Evolving How

  • Fostering a culture of innovation and forward-focused solutions

  • Leading and evolving digital product ecosystems

  • Driving transformations from project to product models

  • Mentoring and building high-performing, agile teams

  • Managing multimillion-dollar budgets with impactful results

  • Navigating investment landscapes and managing stakeholder relationships

For the Most Intentional What

  • Experience architecting from all sides

  • Scaling emerging products into revenue-generating platforms

  • Developing and implementing innovative business models for growth

  • Collaborating across functions to deliver data-driven outcomes

  • Developing and executing commercialization plans


What I've Done

In the past 9 years


Stealth Company and Product
Building something worth making, that matters most, with the right technology.


CXPeak Total Experience Ecosystem
Building a global platform to guide and unite experience builders to create experiences that matter, solving problems faster with essential tools, trusted partners, and clear paths, all in one place.


Effective Experience Accelerator
Created the first experience innovation lab right into the front of a store, next to checkout, to exponentially increase physical, digital, and human experience testing throughput. Accelerated impact from months to days, now being expanded globally.

Complete Wayfinding Ecosystem
Pioneered a complete solution from a decades-old global wayfinding problem into a growth platform, driving over a billion per year in sales and cost savings. Enabling the store app for more personal and contextually relevant experiences for millions of users worldwide

Real Extended Aisle Ecosystem
Guided teams to create a first-of-its-kind complete experience system for extending the aisle blending digital and physical components to meet customers needs when visiting stores, unlocking multi billion dollar sales and merchandising potential across channels and formats

Enabled Stores of the Future
Led several future store initiatives including the global digital pipeline for IKEA ‘Store of the Future’ experiences, led creation of the store digital vision and strategy, and guided the store product innovation strategy and pipeline from sourcing to investment of solutions and business models

Next Gen Experience Immersion
Led the direction of IKEA's next-generation immersive experiences including AR and spatial computing


Elevated Store Digital at Target
Led the creation of a complete digital integrated screen, content and sensor platform across over 800 stores, increasing sales by 19% and validating a multi-billion-dollar in-store media business case using computer vision system also resulting in a patent

Enabled Total Experience Clarity
Drove development of a new prototyping approach for retail, using quick, low-fidelity builds of physical, digital, and human elements, iterating based on customer feedback. Led teams to shape a cohesive, digitally enhanced experience vision, validated with customers while aligning company leaders and business clarity on why digital in store matters

Store Platform & Accelerator
Conceived and launched a total store experience platform across surfaces and touchpoints, driving a 1900% increase in product throughput, enabling early pipeline visibility, giving startups critical access to Target with a smart home home evaluation platform and unmatched product insights, boosting sales, and accelerating innovative products to chain. Led strategic partnerships advancing Target’s Smart Home leadership.

Session 1: Experience & Innovation Labs

Toño: IKEA Experience Lab